Shipping Information
We currently ship within the UK only.
Please ensure you provide a valid email address and mobile phone number at checkout. This is required for delivery tracking updates, dispatch notifications, and courier communication from Royal Mail or DPD.
Royal Mail Tracked 24 Delivery
Orders over £30.00 qualify for FREE Royal Mail Tracked 24 delivery.
Orders under £30.00 will incur a £4.50 shipping charge.
Please note:
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Royal Mail Tracked 24 is not a guaranteed next day service
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Some postcode areas may operate on a 2 working day service
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Delivery delays can occur due to factors outside our control, including courier issues, weather conditions, and peak periods
DPD Next Day Delivery
Orders over £45.00 qualify for FREE DPD Next Day delivery.
Orders under £45.00 will incur a £6.50 shipping charge.
Please note:
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DPD Next Day is not a guaranteed service
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DPD delivery is available for mainland UK postcodes only
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Orders for certain areas including parts of Scotland, Highlands, Islands, and Northern Ireland may be shipped via Royal Mail instead
Coil Orders
For small coil only orders, we offer:
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Royal Mail Large Letter delivery for £1.50
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Free delivery on coil orders over £20.00
If you order coils together with e-liquids or devices, courier options may be limited at checkout. If this happens, please leave a note during checkout if you have a preferred courier service.
Dispatch Times
Our warehouse offers same day dispatch Monday to Friday for orders placed before 2 PM, subject to:
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Stock availability
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Security checks
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Courier collection times
Orders placed after 2 PM on Friday or during the weekend will be dispatched on Monday.
Important Delivery Information
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Royal Mail and DPD delivery times are estimates only and are not guaranteed
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By placing an order, customers accept that delivery timeframes provided by couriers are estimated and may vary during busy periods
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We do not offer refunds for delayed deliveries as courier delays are outside our control
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If you have not received your order within 3 working days, please contact us via email so we can investigate
International Shipping
We no longer offer international shipping.