At Vapes Direct, compliance and safety are central to how we operate. As a UK vape retailer trading since 2016, we sell only to adults aged 18 and over, source genuine products through trusted suppliers, and follow UK regulations including the Tobacco and Related Products Regulations (TRPR/TPD). This page explains how we do that, and how to use and dispose of vaping products responsibly.
Age Verification: Strictly 18+
Vaping products are intended for adults aged 18 and over only. Customers are required to confirm that they are over 18 before purchasing, and we make clear throughout the customer journey that our products are not intended for anyone under the age of 18. Orders are sent using reputable delivery partners and are intended to be delivered to the customer directly rather than left unattended wherever possible.
Genuine Products & Trusted Sourcing
We source our products from trusted manufacturers, authorised UK distributors and established suppliers. We do not source from unknown marketplaces or unreliable supply chains. When stock arrives, our warehouse team checks that the correct products, packaging and quantities have been received before items are made available to buy.
If you ever have a concern about a product, its packaging or its authenticity, you can contact our team directly on 0800 488 0205 or at info@vapesdirect.co.uk and we will investigate.
UK Regulatory Compliance (TPD/TRPR)
Vapes Direct complies with UK regulations governing the sale of vaping products, including the Tobacco and Related Products Regulations. These rules cover areas such as product notification, tank and bottle capacities, nicotine strength limits and labelling. We stock products from recognised brands that are intended to meet these UK requirements.
Disposable Vapes & Reusable Alternatives
Following the UK ban on single-use disposable vapes, Vapes Direct focuses on reusable and compliant alternatives. These include refillable pod kits, rechargeable vape kits, prefilled pod systems, replacement pods, e-liquids, nic salts and reusable pod-style devices. As well as being compliant, reusable options are typically better value over time and more suitable for ongoing use. Our team is happy to help customers moving from single-use products find a suitable reusable alternative.
Battery & Vape Safety
Vape batteries should be treated with care. We recommend using the correct charger for your device, not leaving devices charging unattended or overnight, keeping batteries away from metal objects, water and extreme heat, and not using any battery or device that is damaged, swollen or leaking. If you are unsure about your device, contact the manufacturer’s guidance or get in touch with our team.
Recycling & Responsible Disposal
Vapes Direct is registered with the relevant WEEE recycling requirements and we encourage customers to dispose of vaping products, batteries and electronic components responsibly. We provide recycling bins at our premises for customers who wish to return used batteries or vaping-related electrical items.
For customers who cannot visit us, battery recycling facilities are widely available through many supermarkets, high street retailers and other approved collection points across the UK. If you have any questions about recycling vape products or batteries, our team is happy to help.
FAQ
Is Vapes Direct only for over 18s?
Yes. Vaping products are intended for adults aged 18 and over only, and customers must confirm they are over 18 before purchasing.
Are Vapes Direct products genuine?
Yes. Our products are sourced through trusted manufacturers, authorised UK distributors and established suppliers, and stock is checked on arrival for correct products, packaging and quantities.
Does Vapes Direct sell disposable vapes?
Following the UK ban on single-use disposable vapes, we focus on reusable and compliant alternatives such as refillable pod kits, rechargeable kits and prefilled pod systems.
How should I recycle vape batteries?
You can return used batteries and vaping-related electrical items to the recycling bins at our premises, or use battery recycling points available at many UK supermarkets and high street retailers.